The data about how users use cPanel & WHM’s interfaces and how hosting providers configure servers is collected by the optional cPanel Analytics features. This information is used for improving the user experience in our products.
The users privacy is very serious and important. Thus, precautionary measures are ensured to see that the data we collect is voluntary and secure, and this data is retained for a period of 26 months and then destroyed.
Interface Analytics allows in collecting data about how users navigate cPanel, WHM, and Webmail from within the interface. The Interface Analytics plugin by default is naturally installed by us in cPanel and WHM version 78 and later, but we do not enable it. This has to be enabled by the server owner for their accounts before starting of the data collection.
When it is enabled, the plugin gathers the following information:
If a user wants to enable or disable a cPanel Analytics feature for the server, he has to use WHM’s Configure cPanel Analytics interface (WHM >> Home >> Server Configuration >> Configure cPanel Analytics).
If a user wants to enable or disable cPanel Analytics features via settings, he has to use the Support section of WHM’s Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings).
If a user wants to enable this feature at the sugar-level, he has to run the following command as the root user to install the cpanel-analytics plugin:
yum install cpanel-analytics
After this, a lightbulb icon will appear on the right side of the cPanel, WHM, and Webmail interfaces.
All information on advanced traffic analytic features in cPanel is outlined in this review.