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What are the Advanced Traffic Analytic Features in cPanel?

Posted by Allura on 09 05 2019.

Introduction
The data about how users use cPanel & WHM’s interfaces and how hosting providers configure servers is collected by the optional cPanel Analytics features. This information is used for improving the user experience in our products.The users privacy is very serious and important. Thus, precautionary measures are ensured to see that the data we collect is voluntary and secure, and this data is retained for a period of  26 months and then destroyed.Interface Analytics
Interface Analytics allows in collecting data about how users navigate cPanel, WHM, and Webmail from within the interface. The Interface Analytics plugin by default is naturally installed by us in cPanel and WHM version 78 and later, but we do not  enable it. This has to be enabled by the server owner for their accounts before starting of the data collection.When it is enabled, the plugin gathers the following information:The server’s cPanel & WHM product version.
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Introduction

The data about how users use cPanel & WHM’s interfaces and how hosting providers configure servers is collected by the optional cPanel Analytics features. This information is used for improving the user experience in our products.

The users privacy is very serious and important. Thus, precautionary measures are ensured to see that the data we collect is voluntary and secure, and this data is retained for a period of  26 months and then destroyed.

Interface Analytics

Interface Analytics allows in collecting data about how users navigate cPanel, WHM, and Webmail from within the interface. The Interface Analytics plugin by default is naturally installed by us in cPanel and WHM version 78 and later, but we do not  enable it. This has to be enabled by the server owner for their accounts before starting of the data collection.

When it is enabled, the plugin gathers the following information:

  • The server’s cPanel & WHM product version.
  • The operating system (OS) and OS version.
  • Whether an account is a cPanel, WHM, or Webmail account.
  • The company ID as it exists in Manage2’s Update Company Information interface (Manage2 >> Company >> Update Company Information) or in the /var/cpanel/companyid
  • cPanel or Webmail accounts’ interface style and theme.
  • The frequency with which cPanel, WHM, and Webmail users access their accounts and the type of devices used.
  • The use rates for specific features and cPanel-provided locales and data about how users interact with them.

Enable or Disable cPanel Analytics Features

For cPanel and WHM Version 78 and Later

If a user wants to enable or disable a cPanel Analytics feature for the server, he has to use WHM’s Configure cPanel Analytics interface (WHM >> Home >> Server Configuration >> Configure cPanel Analytics).

Steps to Enable or Disable at the Account Level

  1. Firstly, click on the lightbulb icon available in the bottom corner of the cPanel, WHM, or Webmail interface.
  2. Then, select the desired Interface Analytics setting:
  • User can select Allow option to enable data collection.
  • User can select Deny option to disable data collection.

For cPanel and WHM Version 74 through 76

If a user wants to enable or disable cPanel Analytics features via settings, he has to use the Support section of WHM’s Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings).

Steps to Enable at the Sugar-level

If a user wants to enable this feature at the sugar-level, he has to run the following command as the root user to install the cpanel-analytics plugin:

yum install cpanel-analytics

After this, a lightbulb icon will appear on the right side of the cPanel, WHM, and Webmail interfaces.

Steps to Enable or Disable for the Currently-authenticated Account

  1. Firstly, click on the lightbulb icon.
  2. Then, select the desired cPanel Analytics setting:
  • User can select Allow option to enable data collection.
  • User can select Deny option to disable data collection.

Conclusion

All information on advanced traffic analytic features in cPanel is outlined in this review.