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Top 6 cPanel FAQ’s for v68

Posted by Allura on 07 09 2018.

Introduction
There are many technical problems that the cPanel and WHM users face while working in it. As a relief, there are certain technical solutions to those problems as well. However, these answers will work  only for cPanel and WHM version 68.
Question 1:
What if One Has to Find One’s DNS Server?

Often, the users of cPanel and WHM faces a difficulty in finding their own DNS server. In that case, one can use a tool (for example, WHOIS.com) so as to check the nameservers that are authoritative to their domain. One can even ask one’s web hosting provider for the information about one’s DNS server.

Question 2:
What if One Has to Change the Registration Information That is Displayed for a WHOIS Search?

Often we see the users facing a problem regarding this issue. Well, in order to change this registration information, one needs to update the contact information in one’s domain’s registrar.

The update process,…

Introduction

There are many technical problems that the cPanel and WHM users face while working in it. As a relief, there are certain technical solutions to those problems as well. However, these answers will work  only for cPanel and WHM version 68.

Question 1:

What if One Has to Find One’s DNS Server?

Often, the users of cPanel and WHM faces a difficulty in finding their own DNS server. In that case, one can use a tool (for example, WHOIS.com) so as to check the nameservers that are authoritative to their domain. One can even ask one’s web hosting provider for the information about one’s DNS server.

Question 2:

What if One Has to Change the Registration Information That is Displayed for a WHOIS Search?

Often we see the users facing a problem regarding this issue. Well, in order to change this registration information, one needs to update the contact information in one’s domain’s registrar.

The update process, however, varies between different domain registrars. The list below includes links to instructions for a few prominent registrars:

  • DirectNIC
  • eNom
  • GoDaddy
  • Network Solutions
  • Namecheap

For other registrars, the users can search through their web site’s help, knowledge base, or support sections for the terms “Update WHOIS”.

Question 3:

What if One Has to Transfer One’s License’s IP Address?

In this kind of transfer issue, like, if the users had purchased their license through the Manage2 system, the users can follow the directions in our Transfer a license documentation.

Or if they had purchased their license directly from cPanel, Inc., they can perform the following steps,

Steps:

  • Log in to their cPanel Store account.
  • Then click on My Account. The My Account interface will appear.
  • Click on View my licenses under the Orders/Licenses heading. The Manage Licenses interface will appear.
  • Click the checkbox for the license that they wish to transfer and then click on Edit IP. The Change IP Address dialogue box will appear thereafter.
  • Lastly, enter the license’s new IP address in the New IP Address text box and click on Save Changes.

It is important to note that one can only transfer a cPanel license to an IP address those that are already not possessing a cPanel license.

In case one experiences any issues with the transfer, one can open a support ticket.

Question 4:

What if One Has to Add Images to One’s Website?

In case the users find a difficulty in adding images to their website, then they can upload the image to their site and add an HTML img tag to one’s own website’s HTML code. One can perform this action with the help of HTML Editor in cPanel’s File Manager  interface (cPanel >> Home >> Files >> File Manager).

Question 5:

What if One Has to View One’s Site Soon After Creating it?

In case if one wants to view one’s own website before DNS propagates, one can enter host.example.com/~username in one’s own web browser, where host.example.com is his/her hostname and username is one’s cPanel account username.

One can navigate directly to one’s domain after the propagation of DNS.

The users can read our Apache mod_userdir Tweak documentation for more detailed information.

 

Question 6:

What if One Has to Upload One’s Web Page Files From One’s Own Computer Hard Drive?

For this, the users can upload the files to their site through the cPanel’s File Manager interface (cPanel >> Home >> Files >> File Manager) . They can click on File Manager, scroll down to the directory where they wish to put the files.

They can also use their preferred FTP program to upload files. There are certain steps to do this,

Steps:

  • Firstly, one needs to create an FTP account in the cPanel’s FTP Accounts interface (cPanel >> Home >> Files >> FTP Accounts).
  • Then, one needs to enter one’s public_html directory in the Directory text box.
  • Finally, one can use one’s external FTP program to upload the site’s files to that directory.

Conclusion

With the help of these technical advises, the users can ease their difficulties much efficiently.