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Steps for Account Suspension in cPanel

Posted by Allura on 10 09 2019.

Account Suspension is a one-time process which must be carried out only if you are willing to suspend it for good. While there are ways to unsuspend under certain circumstances, you can completely skip the hassle by not doing it all together. But this article will focus on how you can suspend your cPanel account. Let us take a look at what happens after you suspend your article.After completing the process for suspending your cPanel account, all the process associated with cPanel will be stopped immediately. Since cPanel is heavily based on servers, the stopping of the process is instantaneous and happens in real-time. The suspension of the account will not allow the users to send any sort of mails from the server. It will automatically put all the sent emails to the outbox queue.The system will hence, update an apache file, which will be formed at usr/local/apache/conf/includes/account_suspensions.conf. This process…

Account Suspension is a one-time process which must be carried out only if you are willing to suspend it for good. While there are ways to unsuspend under certain circumstances, you can completely skip the hassle by not doing it all together. But this article will focus on how you can suspend your cPanel account. Let us take a look at what happens after you suspend your article.

After completing the process for suspending your cPanel account, all the process associated with cPanel will be stopped immediately. Since cPanel is heavily based on servers, the stopping of the process is instantaneous and happens in real-time. The suspension of the account will not allow the users to send any sort of mails from the server. It will automatically put all the sent emails to the outbox queue.

The system will hence, update an apache file, which will be formed at usr/local/apache/conf/includes/account_suspensions.conf. This process will eventually alter the FTP’s passwords with two exclamation marks, which deems that the account has been suspended. As a result, the password cannot be changed after you suspend your account and a hash will be created. This hash will generate an “Invalid Password” message when the user tries to log in and will subsequently send the password to the suspended account interface.

Steps to Suspend your cPanel Account

To successfully suspend your account, follow the steps below carefully.

  • Click on the Account section that you wish to suspend.
  • Following it, go the account function and then select the account suspension option from the menu.
  • After you select the option, you need to type a reason for suspending the option in the ‘Reason Dialog Box’.
  • Then select the dedicated Suspend button to complete the account suspension process.

 

Completing the process of suspension, you can unsuspend by either logging into WHM. An easier process also includes similarly following the above patterns.

  • To unsuspend your cPanel account, follow the steps carefully.
  • Click on the account section that you desire to unsuspend.
  • Similar to the above steps for suspending, select the Account Suspension system.

 

Select the dedicated Unsuspend button to unsuspend the account.

After you successfully unsuspend the account, you can change the password again. It is recommended that you change the password to be on the safer side. You can also unsuspend an account directly by accessing the domain name and then selecting the Unsuspend Account.