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Do You Know Who Your Hosting Provider Is?

Posted by Allison on 18 01 2017.

A lot of cPanel users contact the support department every year for help or inquiries when it comes to their account. The thing is, most of these questions and problems are within the responsibility of the web hosting provider of the cPanel account user.

But what if you do not know who your hosting provider is or you have misplaced your host’s contact details? What will you do when you encounter issues that only your web host service can resolve such as forgotten login credentials (usernames, email accounts, or passwords)? What should you do when you experience technical issues; you want to upgrade your resources like bandwidth and storage space; ask about your bill; or make a payment?

The simple answer is to determine who your hosting provider is so that you can get the correct contact information. Below you will find the guide on how you can verify which of the…

A lot of cPanel users contact the support department every year for help or inquiries when it comes to their account. The thing is, most of these questions and problems are within the responsibility of the web hosting provider of the cPanel account user.

But what if you do not know who your hosting provider is or you have misplaced your host’s contact details? What will you do when you encounter issues that only your web host service can resolve such as forgotten login credentials (usernames, email accounts, or passwords)? What should you do when you experience technical issues; you want to upgrade your resources like bandwidth and storage space; ask about your bill; or make a payment?

The simple answer is to determine who your hosting provider is so that you can get the correct contact information. Below you will find the guide on how you can verify which of the hundreds of hosting providers is yours.

How to Determine Who Your Hosting Provider Is

  1. Head to the website WhoIsHostingThis.com.

The website www.whoishostingthis.com gives you the information you need (in this case, who your host is) through the use of your domain name. Search for your own domain name and you will get the details about your web host.

One thing to keep in mind though is that there cPanel & WHM does not have any affiliation with the above-mentioned website, but it is the given example since it has proven very useful for many cPanel users.

  1. Look up your domain name.

Once you have accessed the WhoIsHostingThis.com, you will see a text box labelled “Search.” Just put in the domain name of your website in this box and click on the “Search” button.

  1. Scroll until you see the hosting information section.

You will find the hosting information details below several other options, so just scroll down until you see it. Take note that you may also have to go through a number of ads before you can find this section.

  1. Time to verify your web hosting provider.

Once you have completed step 3, you will now have access to a list of hosting information about your web host. It should include the following details:

  • Hosting provider. This refers to the name of the company hosting your domain. The name of the hosting provider. However, since the link that comes with this option may not direct you to the official website of your web hosting provider, you may want to use a search engine instead to look up the official website.

 

  • WHOIS. This option contains a link that will provide you access to information about your domain registration. And although a lot of site owners register their domains through their hosting companies, you can still register domains with another company.

 

  • IP Address. The information listed here refers to the Internet Protocol (IP) address of your website. This may take the form of a number or a combination of numbers and letters. Their primary function is to identify a network’s server.

 

  • Name Servers. This contains details regarding the names of the nameservers of a website.