As a user of the World Wide Web (or the Internet, in general) yourself, you most likely have seen for yourself errors when attempting to visit pages. For instance, there is the Error 404 – one of the most common of all – that you can get multiple times, even after refreshing the page a dozen times.
Webmasters and web owners beware
As a web owner or web master, you should treat this as something bad for business. Just think of it this way: how do you think your visitors will feel when they encounter error pages (spanning from 400-404 and 500-510) when they try to visit your site?
Frustrated and annoyed, most likely. And when your site is under the ecommerce industry, you can lose a lot of customers because of all these HTML/HTTP error codes.
Understanding error codes to tackle them right off the bat
Error codes are not exactly that horrendous at all. In fact, thanks to these codes, you can determine something is wrong with and resolve it immediately with the correct solution, which depends on the exact code that occurs.
These error pages tell visitors that the site they want to access currently has problems. Each issue has its own unique status code, represented by a unique error page (Error 404, for instance).
Error codes 101
HTTP codes do not always refer to a fault in a website. These codes have five categories, with each having a representation of three-digit numbers. You do not have to worry yourself when the codes begin with 1, 2, and 3, as these mean visitors can access a website with all its components fully functioning.
What you should concern yourself with are the errors that start with 4 and 5.
Edit error pages to make visitors feel more at ease
Many site visitors who encounter error codes (especially those who need to access ecommerce sites) usually end up looking for other websites that offer the same products or services they need.
So when they visit your site and the page that they see contains an error message without any further explanation (like when the site will be back), they may just go to other sites. As a result, you lose visitors, and potentially, paying customers.
This is why it pays to edit your error pages. And thanks to cPanel’s Error Pages interface, you can define and customize these pages to provide a more in-depth, yet easy-to-understand explanation and let your visitors know you will be back soon.
The 5-step method to editing error pages
Customizing an error page through the cPanel Error Pages interface only takes five steps.