Replying to messages sent to your email account is very important, especially if you are using it to receive customer orders and inquiries for your business website. However, there are instances that you simply cannot reply to every email messages that you receive in time, which may result in loss of potential sales and bad feedback from customers.
It is a good thing that cPanel offers an email auto responder feature that cPanel users can utilize to automatically reply to messages received by a particular email address set on the tool. This feature is particularly helpful when you are out of your office or on vacation. It can also be used to notify customers that you have received their message and to inform them to expect a reply within a set time period.
To create an autoresponder for your email account in cpanel, follow the simple steps given below.
Step 1: To begin creating an autoresponder, login to your cPanel account.
Step 2: Click the Autoresponders icon located under the Email section of your cPanel homepage.
Step 3: After clicking the Autoresponder icon, cPanel will direct you to the Autoresponders interface page.
Step 4: Click the Add Autoresponder button in the Autoresponders interface page to configure the details of the new email autoresponder that you are creating.
Step 5: After clicking the Add Autoresponder button, a Modify/Add Autoresponder page will now be displayed on your screen.
Step 6: Configure the new email autoresponder that you are creating by filling up the information needed by the following fields:
Step 7: After entering the required fields on the page, click the Create/Modify button to save the new autoresponder settings.
Step 8: Congratulations! You have successfully configured your first cPanel auto responder feature.