This type of error on cPanel most often appears as:
License File Expired
You shouldn’t panic when you see this error message because this simply may mean that you need to update something. Make sure that you’ve checked your license here. cPanel can verify if your license has expired and you need to make some steps to renew your license.
If you do have a license and it doesn’t come up on the website’s query, cPanel has this quick solution for you to try before you contact support:
Follow these steps:
Another solution as presented by the cPanel official documentation FAQ is:
Your server needs to be able to communicate with the license servers. To confirm that your server’s main IP address matches the IP address that is stored in cPanel’s license servers, perform the following steps:
3. Check your license on http://verify.cpanel.net to confirm that it is valid. If your license is not valid, contact your license provider.
4. If your license is valid, run the following commands as the root user:
|rdate -s rdate.cpanel.net|
If these steps did not fix the issue, contact your license provider.
Most of the time, you may find that there has been some delay in registering your license. The sooner you contact your provider, the sooner you can access your website or email. You can always switch license providers if you are unsatisfied with what they provide but keep in mind that some distributors may require additional fees for transfer and other items.
Before you purchase licenses, cPanel does want you to make sure you understand the difference between between cPanel/WHM® Dedicated and VPS licensing:
cPanel/WHM® Dedicated: The standard version is designed to be installed on a full dedicated server, which allocates 100% of it’s hardware to the operations of that machine.
cPanel/WHM VPS: VPS Optimized 2 version is designed to be within an environment running such virtualization software as listed on: http://whmrequirements.cpanel.net. Both products have the same features, but the cPanel/WHM Optimized 2 version simply optimizes the install configuration to make the best use of memory and processors on a virtualized environment.